Custom Solutions

Automate what slows you down. Free what drives revenue.

5M€
Revenue reached in 6 months for one client
6 months
Observed timeframe for this client case
15min
Focused initial scoping session
The real challenge

The challenge isn’t adding technology.
The challenge is stopping your margin from disappearing.

Inefficiency has a cost — often invisible but very real. Between a forgotten quote and poor information handoffs between departments, profit evaporates silently. Identifying these friction points is the first step toward healthy growth and controlled customer satisfaction.

As an example, we worked with a company in this sector that reached €5M in revenue within 6 months, through work focused on optimising their workflows, improving processing quality and reducing follow-up losses.

Client not named for confidentiality reasons.

Every hour without a response
is margin that evaporates in silence.

Extended processing delays, absent commercial follow-up and information breakdowns between administrative, commercial and technical teams constitute an invisible erosion of value. While these operational failures may not immediately show up in financial indicators, they durably impact profitability and brand reputation.

Conversion funnel — Losses at each stage
Requests received 100%
Qualified 68%
-32%
Quotes sent 54%
-46%
Followed up 38%
-62%
Signed 22%
-78%
Retained rate
Lost margin
01
Tailored approach

No generic solution. Every deployment is built from your real workflows, your existing tools and your identified friction points.

02
Compatible with your existing stack

Our systems integrate with your current environment — CRM, messaging, business tools — without rebuilding your infrastructure.

03
Realistic deployment

Visible improvements within weeks. No 18-month promises — a progressive, measurable execution.

Growth isn’t only won on the field.

You generate opportunities. But between the request and the signed quote, something gets lost — and that something is called revenue.

INDICATOR BEFORE AFTER OPTIMIZATION Response time Average time between inquiry and response 5 days 4 hours Follow-ups made Share of quotes sent with follow-up 23% 91% Administrative workload Team time on repetitive tasks 100% 32% Lost opportunities Prospects without response or too late 28% 4%

Requests getting lost in the flow

Requests come in by email, phone, form — without automatic prioritisation. Some fall through the cracks, others arrive too late to make a difference.

Quotes going out too late

Every extra hour of delay reduces your chances of closing. Without automated tracking, you respond on day 3 when the client expected day 1 — and your competitor signs instead.

Coordination that costs time

Technical, commercial, administrative — information gets lost between teams. Everyone works in silos, clients follow up, and you waste energy re-synchronising.

A more reliable system between the incoming request,
the quote and commercial follow-up.

Three interconnected blocks that work together — or separately depending on your operational maturity.

01

Automatic qualification

Every incoming request is analysed, scored and routed to the right person in under 2 hours. No manual intervention.

02

Intelligent quote tracking

Sent quotes are tracked automatically. Personalised follow-ups at the right time, alerts for your sales team, real-time dashboard.

03

Centralised coordination

A single point where all information converges. Your teams know exactly where each deal stands, at any time.

01 — QUALIFICATION Request received → Score → Routing 2 hours max 02 — QUOTE TRACKING Sent → Auto follow-up → Alert Follow-up rate: 23% → 91% 03 — COORDINATION Unified view → Sign → Result
01
Request qualification

The system receives, sorts and qualifies every incoming request according to your criteria. It prioritises high-potential opportunities and filters out the noise.

02
Quote tracking

The system monitors each quote’s progress, triggers follow-ups at the right time and alerts your sales team before the opportunity goes cold.

03
Internal coordination

Information syncs between your teams in real time. No more silos, no more re-entry: everyone has the full context at the right moment.

Concretely.

  • You get more out of the demand you’re already generating The requests you already pay to attract are handled better, with fewer losses due to delay or absent follow-up.
  • You reduce avoidable administrative workload Teams spend less time searching, re-entering, checking or following up without a clear method.
  • You make follow-up more reliable The pipeline no longer depends so heavily on improvisation, memory or whoever happens to be available.
  • You give high-value profiles their time back Sales focuses more on meaningful qualification, relationship-building and closing. The back office regains fluidity.

We start with the leakage points that are already costing you.

Every engagement starts with a simple scoping session. The goal is to identify where your structure is losing time and prioritise the most profitable flows to address.

01 Understanding your current operation
02 Identifying priority friction points
03 Recommending the right scope
04 Progressive deployment
Explore our AI automation modules

A clear method, without unnecessary complexity.

We start from your real workflows, your constraints and your priorities. The goal: structure what is already costing you time, quotes and opportunities.

01
Focused audit

Identify the priority friction points.

02
Custom design

Define the right scope based on your tools and your way of working.

03
Progressive deployment

Set up a first useful system quickly.

04
Continuous optimisation

Adjust based on usage patterns and observed results.

Response time divided by 5

Your requests are qualified and routed within minutes, not hours. You respond before your competitors.

Higher conversion rate

Follow-ups triggered at the right time with the right message. Every opportunity is tracked through to the client’s decision.

Zero information loss

All data flows automatically between your teams. No more lost emails, no re-entry, no misunderstandings.

Your teams focus on value

No more repetitive tasks, no more manual coordination. Your salespeople sell, your technicians deliver.

Comparative performance
Responsiveness Conversion Reliability Efficiency Coordination
Your current performance
With our solutions

Three steps. One fluid process.

Each system handles a critical link in your commercial chain.

01 Qualification of requests 02 Quote tracking & auto follow-ups 03 Coordination real-time internal Qualified intake Tracked opportunities Signed deals
01
Qualification
of requests
02
Quote tracking
& auto follow-ups
03
Coordination
real-time internal

Measurable results from 60 days.

No vague promises. Metrics defined together before launch.

Dashboard — Pilot client results
Real data
-82%
Response time
From 5 days to under 4 hours on average
+340%
Follow-up rate
Systematic follow-ups, at the right time
+59%
Quotes converted
Improved overall conversion rate
60d
Measurable ROI
First results visible from month 1

Where is your revenue getting lost today between the request and the signed deal ?

Before talking about implementation, we need to identify the friction zones already costing your business. Let’s pinpoint together the losses tied to follow-up, tools and coordination.

Focused analysis · 5 questions · No gadget demo

What you’re wondering
before getting started.

Looking for a broader overview? See all our services →

Do we need to replace our current tools?
No. The goal is not to break what already exists, but to better orchestrate what already flows between your tools, your teams and your processing steps.
Does this replace salespeople?
No. The system mainly reduces administrative workload, forgotten tasks and idle time. Your sales team keeps their role where their value is strongest.
My business is technical. Can it adapt?
Yes, provided we start from your real business context. The initial scoping session is precisely designed to verify relevance, limitations and the right level of automation.
When does it become relevant?
As soon as you handle a regular flow of requests, when follow-up still relies too much on manual actions, or when quotes are getting lost due to a lack of structured follow-through.
What happens after the scoping session?
You leave with a clear picture of priority friction points, potentially automatable flows, and the most relevant starting point for your context.
How quickly can a useful first workflow be set up?
It depends on the scope selected and your current environment. In most cases, the right starting point is a focused, readable workflow that delivers value quickly.